Investorfirst Ltd Privacy Policy

This is the Privacy Policy of Investorfirst Group and its related bodies corporate, collectively known as “Investorfirst”. In this Privacy Policy “Investorfirst”, “we”, “our” and “us” mean any or all members of the Investorfirst Group as the context requires.

Central to the success of Investorfirst is our commitment to our clients. Without reservation we honour our obligation to respect and protect the privacy of the personal information of individuals with whom we deal. Further, we abide by the National Privacy Legislation.

If you want more information about this Privacy Policy, or if you want to inquire about any of your personal information, or if you believe your personal information is inaccurate, incomplete or out-of-date, contact us.

Should you wish to obtain further information about privacy you can do so by visiting the Privacy Commissioner’s website at www.privacy.gov.au

The information we collect

Personal information is information that can identify you. We must obtain personal information about you so we can provide the most appropriate products and services to you, provide information and marketing material to you and satisfy certain legislative and regulatory requirements.

The main ways we may collect personal information about you are:

if you subscribe any of our information or other services;
if you register with our client registration service;
if you give information or other material to any member of the Investorfirst Group; or
if the information is provided to us by a third party.

If you wish to unsubscribe to our information or registration service, contact us in writing requesting to be removed from our database.

We generally do not collect sensitive information about you unless required by applicable laws or rules.

How that information is used

We will only use or disclose personal information we collect about you for the purpose of which it was disclosed to us, or related purposes which would reasonably be expected, without your permission, or as permitted by the National Privacy Legislation.

Your personal information may be transferred to our authorised representatives or other businesses to ensure that you receive personal and tailored service. We may disclose personal information to service providers who provide services in connection with our products and services or we may provide information about you to your nominated financial advisor with your permission.

We will use our best endeavours to ensure that each of our authorised representatives and the businesses that we deal with adhere to the National Privacy Legislation. Contact us, if you have any concerns about this.

We do not sell personal information to other organisations.

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

Keeping information secure

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. However, none of the Investorfirst Group or its directors, officers, employees or agents guarantees the security of your personal information.

How you can access your personal information

You may request access to your personal information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

We may charge you a reasonable fee for providing access to, or copies of, your personal information.

Not Providing Your Personal Information

If you do not give us your personal information, we may not be able to provide products and services as requested by you.

Cookies

A ‘cookie’ is a packet of information placed on a user’s computer by a website for record keeping purposes. We may use cookies and other technologies to grant you access to certain parts of the website and to monitor traffic patterns, manage advertising and other activities.

Cookies may also be used for other purposes on the Investorfirst website but in each case none of the information collected can be used to identify you personally but rather identifies your computer. You can configure your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it each time.

If you disable the use of cookies on your web browser or remove or reject specific cookies from the website or linked sites then you may not be able to gain access to all of the content and facilities in this website.

External Websites

Investorfirst’s website may contain references or links to other external websites. Those references or links may in turn refer or link to other references or links.

The Investorfirst Group, its directors, officers, employees or agents are not responsible for any privacy policies or practices or content of websites to which we provide external links.

Changes to Privacy Policy

From time to time, we may change this Privacy Policy.

Contact Details

If you have any questions regarding our Privacy Policy or handling of information, please contact us.